Privacy Policy

1. Information We Collect

Personal information is any information about you that can be used to identify you. This includes information you proactively provide to us, as well as information collected automatically.

Information You Provide to Us

We collect personal information that you voluntarily provide to us when you use our services. This includes:

• Contact Information: When you fill out our contact or enterprise request forms, we collect your name, email address, and phone number.
• Chatbot Interactions: When you interact with our AI chatbot, we collect the content of your messages to provide responses and improve our service. All messages are logged on our systems.
• Account Information: If you register for an account, we collect the necessary information to create and manage your account, such as your name and email address.

Information We Collect Automatically

As you navigate through our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This includes:

• Usage Data: We collect data about your interactions with our Service, such as the pages you visit, the features you use, and the time, frequency, and duration of your activities. This may include your IP address, browser type, device type, and operating system.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain our Service: To operate our website, provide the chatbot functionality, and manage your account.
• To Respond to Inquiries: To respond to your questions, comments, and requests submitted through our contact forms or other communication channels.
• To Improve Our Service: To understand how our users interact with our website and chatbot, allowing us to improve user experience, develop new features, and perform internal analysis.
• For Security Purposes: To monitor and prevent fraudulent or unauthorized activity and ensure the security of our Service.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing and Disclosure of Information

We do not sell your personal information. We may disclose your personal information to third parties under the following circumstances:

• Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, and customer service. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Data Retention

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you provide us with personal information via a contact form, we may retain it for a reasonable period to address your inquiry and for our records. If your information is no longer required, we will delete it or anonymize it.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us.